Ongoing WHS management services for manufacturers, transport operators, civil contractors and trade businesses, including carpenters and concreters.
Most WHS support stops at delivery. A consultant writes your documents, hands them over, and the job is done. Six months later the register doesn’t match the work, three corrective actions are still open, and two of your operators have expired tickets.
Nothing was wrong with the documents. There was just nobody running them.
We review what you have, implement what is needed and manage the ongoing work that keeps your WHS system active.
Stage 1
We start by looking at what you actually have and how it would hold up if it were tested tomorrow.
That means your documentation, who’s responsible for what, your contractor requirements, and how much of it is genuinely being used on site. You get a clear picture of where the structure is solid, where the gaps are, and which gaps matter most.
Stage 2
Where systems need building or fixing, we build them — written around how your business actually works, not adapted from a template.
That covers your WHS management system, SWMS and risk assessments, safe operating procedures for plant, registers, competency records, and clear ownership for each part. Implementation isn’t finished when the documents exist. It’s finished when your supervisors know what they’re responsible for and the system is being used.
Stage 3
From here, our WHS management services run as an ongoing function. We maintain the registers, track corrective actions to closure, support your supervisors, lead incident investigations, monitor law changes, and keep you audit-ready.
Safety stops being something you deal with when it comes up.
Getting started
The first 90 days put the foundations in place. From there, we keep your WHS system active, current and moving forward.
Week 1
We understand how the work is really done. We start with an onboarding call and site inspection. This helps us build a system around your workplace, your people and the way the work is done.
Weeks 2 to 4
You get a clear picture of where you stand. We review what is working, identify the gaps and prioritise what needs attention based on risk.
Month 2
The system moves into day-to-day use. Documents are prepared, registers go live, responsibilities are assigned and supervisors understand what they need to manage.
Month 3
Ongoing management begins. Your first management review confirms what has been completed, what still needs attention and what will be managed on an ongoing schedule.
From Month 3 onwards
By Month 3, the foundations are in place, but our work does not stop. We continue to maintain the system, follow up actions, review performance and report on what needs attention.
Every month
You receive a clear status report covering overdue training, inspections, open corrective actions and upcoming renewals.
Every quarter
We complete scheduled workplace and first aid inspections, review key registers and follow up corrective actions until they are closed.
Every yearWe complete a full internal audit, review the system with your leadership team, update the risk register and plan for the year ahead.
What we need from you
For the initial inspection, and for scheduled visits after that.
Time from you and your supervisors while the system is being put in place. We work around your schedule, not on top of it.
New plant, new site, new crew. And tell us straight away if there is an incident.
That is it. The administration, the tracking, the chasing and the updating are ours.
What we actually manage
A working WHS system requires ongoing attention across policies, registers, training, inspections, corrective actions, reviews and reporting.
The framework, the paperwork behind it, and proving it works.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Finding what can hurt people, and closing it out.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Training, tickets and making sure people are capable.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing required — The Safety Dept. fully manages this element.
The physical workplace and the things in it.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing required — The Safety Dept. fully manages this element.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The activities that carry the most consequence if they go wrong.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing required — The Safety Dept. fully manages this element.
Element coverage and task allocation are confirmed for your business during the initial review. Some elements will not apply to every workplace.
BUILT ON INDUSTRY EXPERIENCE
The Safety Dept. is led by Sarah-Jane Dunford, with more than 25 years’ experience across high-risk industries and recognition as 2026 Business Woman of the Year.
Sarah-Jane brings the structure and discipline used in large organisations and adapts it for owner-led businesses. We work alongside your team to clarify responsibilities, build practical systems and keep important safety actions moving.
We support businesses across NSW in excavation, civil construction, electrical contracting, landscaping, transport, mining and heavy equipment.
Your people carry out the work on site. We provide the structure, oversight and follow-through that help them manage it properly.
“Partnering with The Safety Dept. has transformed the way we manage safety at Drill Doctors. They have taken ownership of our safety department, significantly improving our safety culture, systems, and standards while making the entire process simple and practical.”
“Before working with The Safety Dept., our safety requirements were always handled at the last minute. They helped us organise the system, complete our prequalification requirements and stay on top of what needed to be updated.”
“We already had procedures and forms, but no one was consistently managing them. The Safety Dept. gave us a clear process, followed up outstanding actions and made sure safety stopped falling back onto the owner.”
“As an electrical contracting business, it was important to us that our safety systems were not only compliant but practical and easy to use in the field. The Safety Dept. has taken the time to understand our operations, listened to our feedback, and worked closely with us to create a system that genuinely supports our team and reflects the way we work day-to-day.”
“The biggest difference is that we now know what is outstanding and who is responsible for it. Issues that had been sitting there for months were worked through, and I no longer have to chase every safety task myself.”
See how managed WHS could work for your business. Book a meeting to discuss what you need, or view our pricing to compare your options.
No obligation either way.
