Ongoing WHS management services for manufacturers, transport operators, civil contractors and trade businesses, including carpenters and concreters.
How it works
Most WHS support stops once the documents are handed over. Six months later, the register doesn’t match the work, a few corrective actions are still open, and a couple of operators have tickets that have run out.
Nothing was wrong with the documents. There was just no one running them.
Our process
We look at what you have, put in what’s needed, then stay on to manage the ongoing work that keeps your safety system running.
Stage 1
We start by looking at what you actually have, and how it would hold up if someone asked to see it tomorrow.
That covers your documents, who’s responsible for what, your contractor requirements, and how much of it is really being used on site. You get a clear picture of what’s working, where the gaps are, and which ones matter most.
Stage 2
Where systems need building or fixing, we build them around how your business actually works, not from a template.
That covers your WHS management system, SWMS and risk assessments, safe operating procedures for plant, registers, competency records, and clear ownership for each part. It isn’t finished when the documents exist. It’s finished when your supervisors know what they’re responsible for and the system is being used.
Stage 3
From here, we run it with you, ongoing. We keep the registers up to date, track corrective actions until they’re closed, back your supervisors, lead incident investigations, keep across law changes, and keep you ready for audits.
Safety stops being something you only deal with when it comes up.
Getting started
The first 90 days put the foundations in place. From there, we keep your safety system current, active and moving forward.
Week 1
We get to know how the work is really done. We start with an onboarding call and a site inspection, so we can build a system around your workplace, your people and the way the work gets done.
Weeks 2 to 4
You get a clear picture of where you stand. We look at what’s working, find the gaps and sort out what needs attention first.
Month 2
The system goes into day-to-day use. Documents are prepared, registers go live, responsibilities are assigned and supervisors know what they need to look after.
Month 3
Ongoing management begins. Your first management review confirms what’s done, what still needs attention and what we’ll manage on a regular schedule.
From month 3 onwards
The foundations are in place, but the work doesn’t stop. We keep the system up to date, follow up actions, check how things are tracking and let you know what needs attention.
Every month
A clear status report covering training that’s due, inspections, open corrective actions and upcoming renewals.
Every quarter
Scheduled workplace and first aid inspections, a review of key registers, and follow-up on corrective actions until they’re closed.
Every year
A full internal audit, a review of the system with your leadership team, an updated risk register and a plan for the year ahead.
What we need from you
For the first inspection, and for scheduled visits after that.
Time from you and your supervisors while the system goes in. We work around your schedule, not on top of it.
New plant, new site, new crew. And let us know straight away if there’s an incident.
That’s it. The admin, the tracking, the chasing and the updating are ours.
What we actually manage
A working safety system needs ongoing attention across policies, registers, training, inspections, corrective actions, reviews and reporting. Here’s who looks after what.
The framework, the paperwork behind it, and showing it works.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Finding hazards and closing them out.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Training, tickets and making sure people are capable.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing needed. We look after this one completely.
The physical workplace and the things in it.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing needed. We look after this one completely.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The work that needs the most care and planning.
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
The Safety Dept.
Your team
Nothing needed. We look after this one completely.
We confirm which elements apply and who does what during your first review. Not every element applies to every workplace.
Built on industry experience
The Safety Dept. is led by Sarah-Jane Dunford, who has more than 25 years’ experience across high-risk industries and was named 2026 Business Woman of the Year.
Sarah-Jane takes the structure big organisations rely on and makes it work for owner-led businesses. We work alongside your team to make responsibilities clear, set up systems that suit the way you work, and keep safety actions moving.
We support businesses across NSW in excavation, civil construction, electrical contracting, landscaping, transport, mining and heavy equipment.
Your people do the work on site. We give them the structure, oversight and follow-through to stay on top of it.
“Partnering with The Safety Dept. has transformed the way we manage safety at Drill Doctors. They have taken ownership of our safety department, significantly improving our safety culture, systems, and standards while making the entire process simple and practical.”
“Before working with The Safety Dept., our safety requirements were always handled at the last minute. They helped us organise the system, complete our prequalification requirements and stay on top of what needed to be updated.”
“We already had procedures and forms, but no one was consistently managing them. The Safety Dept. gave us a clear process, followed up outstanding actions and made sure safety stopped falling back onto the owner.”
“As an electrical contracting business, it was important to us that our safety systems were not only compliant but practical and easy to use in the field. The Safety Dept. has taken the time to understand our operations, listened to our feedback, and worked closely with us to create a system that genuinely supports our team and reflects the way we work day-to-day.”
“The biggest difference is that we now know what is outstanding and who is responsible for it. Issues that had been sitting there for months were worked through, and I no longer have to chase every safety task myself.”
See how ongoing safety support could work for your business. Book a meeting to talk through what you need, or check our pricing to compare your options.
No obligation either way.
