Privacy Policy
The Safety Dept. is committed to protecting personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how The Safety Dept. collects, uses, stores and discloses personal information when individuals interact with our website or services.
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations. The most current version will always be available on this website.
About this website
Our website address is www.safetydept.com.au.
The Safety Dept. respects your privacy and is committed to protecting personal information collected through this website.
This Privacy Policy explains:
- what personal information is
- what personal information we collect and hold
- how and why we collect, use and disclose personal information
- what happens if we are unable to collect personal information
- how you may access or correct your personal information
- whether personal information is disclosed outside Australia
- how you can contact us regarding privacy matters
What is personal information
Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable.
What personal information we collect
The Safety Dept. may collect personal information that is reasonably necessary for our business activities. This may include:
- name
- email address
- phone number
- business name
- industry or operational information
- information submitted through website enquiries or booking requests
- information provided through the Safety Risk Quiz or other online assessments
- communications or correspondence between you and The Safety Dept.
We may also collect technical information when users visit our website, including IP address, browser type, device information and website usage data through cookies or analytics tools.
How we collect personal information
Personal information may be collected when individuals:
- submit enquiries through our website
- book a Safety Strategy Call
- complete the Safety Risk Quiz or other website tools
- subscribe to communications or updates
- contact us by email or phone
- interact with our website
We may also collect non-identifiable information automatically through website analytics tools and cookies.
Why we collect personal information
Personal information may be collected for purposes including:
- responding to enquiries or requests
- providing information about our services
- assessing business safety needs
- delivering workplace health and safety services
- improving our website and service delivery
- managing client relationships
- communicating relevant updates, resources or information
What happens if we cannot collect personal information
If we are unable to collect certain personal information, we may not be able to respond to enquiries, provide requested information or deliver services.
Disclosure of personal information
Personal information may be disclosed to trusted third-party service providers where necessary to operate our business. This may include website hosting providers, customer relationship management systems, analytics providers, booking systems, email communication platforms or professional advisers.
We take reasonable steps to ensure that these providers handle personal information securely and only for the purposes for which it was provided.
The Safety Dept. does not sell personal information to third parties.
Use of third-party systems
The Safety Dept. may use third-party platforms and service providers to operate its website, manage enquiries, deliver communications and manage client relationships.
These systems may include customer relationship management systems, email communication platforms, website hosting providers, analytics services and online booking tools.
Where personal information is processed through third-party systems, The Safety Dept. takes reasonable steps to ensure those providers handle personal information securely and in accordance with applicable privacy laws.
Disclosure outside Australia
Some service providers used to operate our website or systems may store or process personal information on servers located outside Australia.
Where personal information is transferred outside Australia, The Safety Dept. takes reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with the Privacy Act 1988 (Cth).
Website analytics and cookies
Our website may use cookies and analytics tools to understand how visitors interact with the website and to improve functionality and user experience.
These tools may collect non-identifiable information about website usage.
You may adjust your browser settings to refuse cookies if you prefer, however this may affect the functionality of the website.
Online assessments and website tools
This website may provide online tools, quizzes or assessments designed to help businesses better understand workplace health and safety considerations.
Information provided through these tools may be used to provide guidance, resources or follow-up communication relating to workplace health and safety services.
Results generated through online tools are indicative only and do not constitute a formal workplace health and safety audit, risk assessment or compliance review.
Data security
The Safety Dept. takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in electronic systems used to manage enquiries, communications and client relationships.
Access and correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
Requests may be made by contacting us using the contact details provided on this website.
Marketing communications
From time to time, The Safety Dept. may send communications relating to services, resources or updates that may be relevant to your business.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in communications or by contacting us directly.
Contact
If you have any questions about this Privacy Policy or the handling of your personal information, please contact The Safety Dept. using the contact details provided on this website.
Individuals may also contact us to request access to personal information we hold about them or request that information be corrected if it is inaccurate or incomplete.